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Volume & Issue no: Volume 6, Issue 4, July - August 2017

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Title:
ACHIEVING CORE COMPETENCY BY IMPLEMENTING EFFECTIVE ICT SOLUTIONS ININDIAN LOGISTICS SECTOR
Author Name:
Hemanth Kumar S, Dr. EaswaranIyer, Hemanth Kumar S, Dr. EaswaranIyer
Abstract:
Abstract In today’s competitive environment it is hard to find any organization, however big or small it is, across the verticals that doesn’t get tested by volatile, uncertain, complex and ambiguous business situations. These situations, often referred to as VUCA, are very common in this ever changing business environment. It has become essential for survival and growth for the organizations to constantly and consistently innovate their processes, anticipate and manage VUCA, embrace change as though they were looking forward to it and follow what customers has got to say. All this is possible when an organization has an intelligent system at place. Logistics sector is no different. The global logistics industry has traversed from around 2700 B.C. when material handling technology was used in pyramid construction where blocks of stone weighing several tons were transported and assembled at the construction site till today in the era of advancing globalization efficient logistics is seen as a competitive edge in the era of globalization (Discover Logistics, DHL logbook). The Indian logistics industry has come a long way from being a labour intensive during 60’s to the present technology oriented system that provides wide range of logistics services (Viswanadham, Puvaneswari, 2004). The logistics industry in India is evolving rapidly and it is the interplay of infrastructure, technology and new types of service providers that will define whether the industry is able to help its customers reduce their logistics costs and provide effective services which are also growing. At the firm level, the logistics focus is moving towards reducing cycle times in order to add value to their customers. Consequently, better tools and strategies are being sought by firms in order to enhance their decision making. Interestingly, this is leading to an emergence of innovative practices to allow business and public service to operate at a higher growth rate in an environment where the support systems are getting augmented concurrently (Chandra, Jain, 2007). Logistics sector in India is highly segmented and unorganized (KPMG, 2007) which is the major cause for the industry to be more volatile and uncertain. Policy changes by the government (Chandra, Jain, 2007) are only adding to woos. Indian logistics industry faces a fiercely competitive and volatile business. VUCA talks on systemic failures and behavioral failures which are imperative to organizational failure. These elements present the context in which organizations view their current and future state. They present boundaries for planning and policy management. They come together in ways that either confound decisions or sharpen the capacity to look ahead, plan ahead and move ahead. (Abidi, Joshi, 2015). This research paper was able to understand the most common problems/challenges the logistics industry is facing. Fragmentation, role of multiple middlemen, disintegration/lack of communication between participating
Cite this article:
Hemanth Kumar S, Dr. EaswaranIyer, Hemanth Kumar S, Dr. EaswaranIyer , " ACHIEVING CORE COMPETENCY BY IMPLEMENTING EFFECTIVE ICT SOLUTIONS ININDIAN LOGISTICS SECTOR" , International Journal of Emerging Trends & Technology in Computer Science (IJETTCS) , Volume 6, Issue 4, July - August 2017 , pp. 195-200 , ISSN 2278-6856.
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International Journal of Emerging Trends & Technology in Computer Science (IJETTCS)
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