Volume & Issue no: Volume 6, Issue 4, July - August 2017
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Title: |
ACHIEVING CORE COMPETENCY BY IMPLEMENTING EFFECTIVE ICT SOLUTIONS ININDIAN LOGISTICS SECTOR |
Author Name: |
Hemanth Kumar S, Dr. EaswaranIyer, Hemanth Kumar S, Dr. EaswaranIyer |
Abstract: |
Abstract
In today’s competitive environment it is hard to find any
organization, however big or small it is, across the
verticals that doesn’t get tested by volatile, uncertain,
complex and ambiguous business situations. These
situations, often referred to as VUCA, are very common
in this ever changing business environment. It has
become essential for survival and growth for the
organizations to constantly and consistently innovate
their processes, anticipate and manage VUCA, embrace
change as though they were looking forward to it and
follow what customers has got to say. All this is possible
when an organization has an intelligent system at place.
Logistics sector is no different. The global logistics
industry has traversed from around 2700 B.C. when
material handling technology was used in pyramid
construction where blocks of stone weighing several tons
were transported and assembled at the construction site
till today in the era of advancing globalization efficient
logistics is seen as a competitive edge in the era of
globalization (Discover Logistics, DHL logbook). The
Indian logistics industry has come a long way from being
a labour intensive during 60’s to the present technology
oriented system that provides wide range of logistics
services (Viswanadham, Puvaneswari, 2004). The
logistics industry in India is evolving rapidly and it is the
interplay of infrastructure, technology and new types of
service providers that will define whether the industry is
able to help its customers reduce their logistics costs and
provide effective services which are also growing. At the
firm level, the logistics focus is moving towards reducing
cycle times in order to add value to their customers.
Consequently, better tools and strategies are being sought
by firms in order to enhance their decision making.
Interestingly, this is leading to an emergence of
innovative practices to allow business and public service
to operate at a higher growth rate in an environment
where the support systems are getting augmented
concurrently (Chandra, Jain, 2007). Logistics sector in
India is highly segmented and unorganized (KPMG,
2007) which is the major cause for the industry to be
more volatile and uncertain. Policy changes by the
government (Chandra, Jain, 2007) are only adding to
woos. Indian logistics industry faces a fiercely
competitive and volatile business. VUCA talks on
systemic failures and behavioral failures which are
imperative to organizational failure. These elements
present the context in which organizations view their
current and future state. They present boundaries for
planning and policy management. They come together in
ways that either confound decisions or sharpen the
capacity to look ahead, plan ahead and move ahead.
(Abidi, Joshi, 2015). This research paper was able to
understand the most common problems/challenges the
logistics industry is facing. Fragmentation, role of
multiple middlemen, disintegration/lack of
communication between participating |
Cite this article: |
Hemanth Kumar S, Dr. EaswaranIyer, Hemanth Kumar S, Dr. EaswaranIyer , "
ACHIEVING CORE COMPETENCY BY IMPLEMENTING EFFECTIVE ICT SOLUTIONS ININDIAN LOGISTICS SECTOR" , International Journal of Emerging Trends & Technology in Computer Science (IJETTCS) ,
Volume 6, Issue 4, July - August 2017 , pp.
195-200 , ISSN 2278-6856.
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